We try our best to provide you an excellent shipping service. If there is some problem with delivery, we will try to rectify it. We do not offer compensation in the event of errors such missed, delayed or incorrect deliveries. Delivery will be made by our logistics partner. All deliveries require a signature to accept receipt. If you specify a third-party mailbox address, we will not accept responsibility for any loss or damage after delivery is received (the point at which the courier delivers the parcel/s) as the parcel will be in the hands of another party. We will provide a standard record of delivery only.
Delivery charges will be shown at the time of order and we try to provide accurate pricing for this.

You will be informed of dispatch by email or telephone. You must inform us of non-delivery within 7 days of this confirmation so that we can make investigations and ensure goods get to you as soon as possible. We will not be held responsible for goods undelivered after 14 days if you have not informed us of their non-delivery.

We use a number of different delivery methods to get your order to you. You will be advised when we dispatch your order and the courier services we use usually offer tracking and notifications. If you are unavailable, miss delivery, do not collect your order from a pick up point you nominated or have provided incorrect delivery information the parcel may be returned to us. We may charge you for return costs incurred and redeliver costs. If you decide to cancel your order after a delivery failed because you were not available, we will deduct the delivery charges incurred from any refund due.

Return Policy
For online orders your right to cancel an order for goods starts the moment you place your order and ends 7 days from the day you receive your goods. You should inform us either by email  customercare@sabdesi.com.
For hygiene reasons we do not accept return of undergarments, bed covers / linen unless it is in its original sealed and unopened packaging. Please check if such items are suitable before opening.